Legal
Refund Policy
When you can get your money back, how long you have, and exactly how to ask.
Last updated: September 12, 2026
Our approach to refunds
We want you to get real value from what you buy. This policy explains when a refund is available, how to request one, and where exceptions apply. It sits alongside our Terms of Service and, where a specific product’s sales page states a different guarantee, that page controls for that product.
Digital products and courses
Unless the sales page states otherwise, digital products, courses, and templates may be refunded within 14 days of purchase if you have not consumed a substantial portion of the material. Because these are delivered instantly, we ask that you tell us what did not work for you so we can improve.
Subscriptions
Subscription plans renew automatically. You can cancel at any time and keep access until the end of the period you have already paid for. We do not provide partial refunds for unused time in a period that has already started, and cancelling does not refund earlier periods.
Annual plans
Annual plans may be refunded in full within 14 days of the initial charge. After that window, an annual plan can be cancelled to stop the next renewal, but the current year is not refundable unless required by law.
Coaching, consulting, and live events
Live sessions, coaching, and event tickets are refundable up to 7 days before the scheduled date. Inside that window the seat is reserved for you and is non-refundable, though you may transfer it to another person by telling us in advance.
Non-refundable items
Setup fees, done-for-you work already delivered, third-party fees passed through at cost, and any product clearly marked as a final sale are not refundable. Purchases made with a promotional or discounted price may be refunded at the amount actually paid.
How to request a refund
Email us from the address you used at checkout, with your order number and the reason for the request. We aim to respond within 3 business days. Approved refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.
Chargebacks
Please contact us before filing a chargeback — most issues are resolved faster directly. Filing a chargeback without contacting us may result in the associated account and access being suspended while the dispute is investigated.
Statutory rights
Nothing in this policy limits any refund or cancellation right you have under the consumer law of your country. Where local law gives you a stronger right than this policy, that right applies.
No guarantee of results
A refund window is not a performance guarantee. We do not promise specific income, growth, or business outcomes — see our Disclaimer for the full position on results.
Contact us
Questions about this policy? Write to us at [[contact_email]] and we will get back to you.